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May 05, 2024
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2019 Undergraduate Studies Bulletin [ARCHIVED CATALOG]
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PGM 225 - Customer Relations
(1)
An introduction to the PGA Customer Relations Model including customer greeting routines, seven interpersonal skills, four strategies for guiding effective interactions with customers, supervisors, employees, and others. *Course was previously listed in catalogs as PGM 125* Prerequisite(s): PGM 100 .
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