May 01, 2024  
2018 Undergraduate Studies Bulletin 
    
2018 Undergraduate Studies Bulletin [ARCHIVED CATALOG]

PGM 125 - Customer Relations


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An introduction to the PGA Customer Relations Model including customer greeting routines, seven interpersonal skills, four strategies for guiding effective interactions with customers, supervisors, employees, and others. Prerequisite(s): PGM 100 .